DriftLand waves live all over the world

Frequently Asked Questions

Please read the FAQ before sending your message.

   Ordering, shipping & etc.   

Free international shipping on all orders.

I use the regular postal service, so the final carrier will be a post service of your country.

Please contact me if you require urgent delivery. I will calculate it and inform you about delivery options and prices depending on your location.

I’m dedicated to giving you the best service possible, making sure your items arrive safely and swiftly. Although I’ll do my utmost to get your order to you on time, there are some things, like severe weather or service interruptions, that are out of my hands. But rest assured, I’ll always keep you informed and do everything I can to minimize any delays.

Parcels can only be shipped to the address registered to the form of payment.

Orders received on normal business days are guaranteed to make and ship in 3-5 business days.

Orders received on regular business days are typically processed and shipped within 3-5 business days.

Delivery within Portugal generally takes about a week, while international delivery can range from 1 to 3 weeks.

Please reach out to me if you need to expedite your order. I will do my best to find a solution to accommodate your needs.

In the event of any issues with your shipment, please inform me promptly so that I can address the problem. Please note that after 5 business days from receipt, I am unable to file claims with the shipping company for refunds. Additionally, if items are missing or incorrect, I cannot issue refunds or ship replacement products due to the package being out of my hands for an extended period.

It’s important to inspect your package while the delivery company is present for your signature. Once you sign for the shipment, you waive your right to future claims unless you note any damage.

Please feel free to contact me with any questions or concerns you may have.

A tracking number is available on your account page and will be sent to your email.

Each customer is responsible for any potential import fees levied by their country’s border control.

This store uses Paypal and accepts most credit and debit cards. You do not need to have a Paypal account to make a purchase.

You confirm that the credit/debit card that is being used is yours.

No financial details will be stored.

I take care to ensure the security of my website. All credit/debit card transactions on the website are processed using a third-party platform: N-Genius Online secure online payment gateway, which encrypts your card details in a secure host environment. To help ensure that your shopping experience is safe, simple, and secure, our website uses Secure Socket Layer (SSL) technology.

PayPal automatically encrypts your confidential information in transit from your computer to here using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

If you are experiencing problems with our checkout, please first double-check that you are entering your details correctly and that all checkout fields are complete. I

If you are still experiencing problems, please contact me.

Welcome to my Glass Ocean world!

When selecting your piece, please take your time exploring the variety of colors and sizes available.

I aim to provide thorough imagery, often showcasing my jewelry on a person or mannequin to help you envision its size. Measurements are provided in both centimeters and inches for your convenience.

If you have any questions or uncertainties about size or color, please don’t hesitate to reach out to me. I’m here to assist you in making the perfect choice.

Please note that all jewelry in the DriftLand Shop is handmade TO ORDER, ensuring each piece is unique and may vary slightly from the images shown. Your glass creation will be one-of-a-kind, capturing the essence of the sample in color, style, and overall aesthetic.

Before shipping, I will send you an image of the completed work for your approval. If there are any concerns, I’ll work diligently to find a solution that exceeds your expectations.

Thank you for visiting my shop! Your support means the world to me.

Please reach out via email to discuss the return process: lada@driftland.jewelry

All my glass pieces undergo a process called ANNEALING to enhance their strength and resilience. Should you receive a damaged or faulty item, I will replace it for you.

You have 14 days from receipt to return your jewelry. Please ensure that the piece is unworn, undamaged, and in its original packaging for the return to be accepted. Unfortunately, if these conditions are not met, I won’t be able to process the return. The total refund will be issued to the original payment method, however, please note that you are responsible for the return shipping costs.

Please be aware that personalized or customized items are non-refundable. However, if you encounter any issues with your order, please don’t hesitate to get in touch. Your satisfaction is my priority.

You have a 12-hour window to cancel orders after placing them. Rest assured, each item and component undergoes thorough checks at every stage and before shipping.

Please note, I have a limited timeframe for order cancellation before shipment.

If your order has already been shipped (confirmed by a tracking email), you can initiate a return once you’ve received the parcel.

   About the jewelry   

Primary Materials:

I craft using American, Italian, Czech, and German glass. Each item is annealed in a digitally controlled kiln for durability, meticulously inspected, and securely packaged for shipment.

Inserts and Metal Accessories:

Explore my collection featuring 925 sterling silver inserts here.

All other metal accessories are crafted from hypoallergenic stainless steel. Waterproof and resistant to tarnishing, rust, and color changes.

A select few pieces, primarily brooches, feature simple jewelry alloy metal accessories, clearly indicated in the description. Additionally, some jewelry incorporates wooden accents, also noted in the description.


I prioritize practicality and eco-friendliness in my packaging choices. Your jewelry is shipped in plywood gift boxes lined with recyclable paper both inside and out.

I avoid plastic in the packaging, except for mailing bags, to minimize environmental impact.

To maintain the pristine condition of your glass jewelry, store it separately in a clean, dry place, and take care to avoid accidental drops on hard surfaces to prevent breakage.

It’s best to put on your jewelry after applying any makeup, hair products, lotions, or perfume to prevent any chemical reactions. Additionally, refrain from wearing your jewelry while swimming or showering, as chlorine may cause damage to various metal components like silver and gold.

While the glass itself is resistant to liquids, there are cavities within the jewelry to create volume and texture, which can trap condensation or salt. Over time, this may lead to fading. If your jewelry gets wet in the sea or soapy water, rinse it thoroughly under clean, fresh running water and dry it completely.

Sterling silver jewelry may tarnish when exposed to oxygen, salt, and moisture, resulting in temporary discoloration. To clean your jewelry, simply use a clean, soft cloth like a chamois.

By handling your glass jewelry with care, you can ensure its lasting beauty for years to come.

Glass is an incredibly durable material, with lampwork beads dating back thousands of years discovered by archaeologists. I hope that my glass ocean will accompany you through life’s journey.

While all jewelry is tempered for durability, it’s important to remember that it’s still glass. While they can withstand some impact, they are not unbreakable. Handle them with care, much like you would with wine glasses—freely but avoid dropping them on hard surfaces like concrete or stone, or subjecting them to heavy impacts like hitting them with a hammer. Please also keep them out of reach of small children.

Absolutely! Glass is a completely neutral and 100% hypoallergenic material. Most fittings are made of surgical hypoallergenic steel, making our jewelry suitable for those with sensitive skin.

A few pieces of jewelry feature inserts or accessories made from 925 sterling silver, simple jewelry alloy, or wood. If your jewelry is one of them, it will be clearly indicated in the description.

All accessories are handcrafted by me in my studio in Aveiro, Portugal. Each piece is unique and may vary slightly from the ones shown in the pictures. Your glass accessory will be one-of-a-kind, maintaining the color, style, and overall mood of the sample.

Starting in 2017, inspired by lampwork technology, I embarked on developing my own distinctive glass flame processing technique to perfect the design of my glass oceans. Since then, I’ve continuously refined it to enhance the realism of the waves.

The lampwork technique has a rich history, originating centuries ago in Murano, a small island in the Venice Lagoon. Often known as Venetian or Murano glass, it involves shaping molten glass in the flame, resulting in the individuality of each piece

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I personally handcraft each piece of jewelry from start to finish, without relying on ready-made stamps or blanks. Every wave is sculpted individually from hot glass, ensuring that no two are alike — just like the waves themselves.

Throughout the 8 years of DriftLand’s existence, I’ve crafted over 3,000 pieces of jewelry, which have been shipped to 47 countries worldwide. Despite this extensive reach, I’ve only produced a few copies of each design. This means that when you choose a piece of DriftLand jewelry, you can rest assured that it will be uniquely yours.

I am delighted to discuss your custom orders. Let me know which sea or ocean you desire, and we can discuss the details to find an option you’ll love.

Please keep in mind that crafting a unique design may require a significant amount of time, ranging from a week to several months, depending on its complexity.

Jewelry and artwork will be delivered in secure and beautiful boxes.
I use plywood gift boxes lined with paper both inside and outside.
I do not use plastic in packaging, except for mailing bags.

Gift certificates are delivered via email and contain instructions for redemption at checkout. Please note that no physical certificate will be provided.

Gift certificates do not have to be redeemed all at once. They have no additional processing fees and are valid for 12 months.

If you did not receive the email or need it to be resent, please contact me.

You can purchase gift certificates directly on my website.

Glass is an environmentally friendly material known for its sustainability. It’s a permanent material that can be infinitely recycled, reused, and refilled, thereby reducing waste and preserving natural resources.

To ensure eco-conscious production, I utilize oxygen concentrators to generate our own oxygen for the flame, and regulators for fuel efficiency. Any glass waste generated is minimal and disposed of responsibly.

I am dedicated to using practical and eco-friendly materials whenever possible. Your jewelry is packaged in plywood gift boxes with recyclable paper lining both inside and outside.

I refrain from using plastic in my packaging, with the exception of postal bags.

Please feel free to write to me if you have any questions.

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